Top Signs of a Trustworthy Online Poker Site

min read
A man about to log into an online poker site on his tablet.
BetMGM Mar 24, 2022, 6:43 AM

As a poker player, you may like to play poker online in the form of one-off games, or in the form of hours-long online poker tournaments. But regardless of your preference, you’ll definitely want to know whether the site you’ve chosen to play at can be trusted with your personal and financial information. 

Here are the top signs that an online poker site is trustworthy.

1. You can find the correct licencing for your region

Many governments across the world regulate gambling to ensure that offline and online casino patrons aren’t exploited. If you are playing at a site that has the approval of the regulator for your region, you will be able to find that regulator’s logo and information at the bottom of each page on the site. 

However, you should make doubly sure that this information is legitimate. Some dishonest site operators look like they are registered with the correct regulator, but if you were to go to the regulator’s site and try to find information about the site you play at, you may be surprised to find that there is none.

2. The site supports the most popular payment options

There are many popular payment options around the world, including well-known credit card providers such as American Express, VISA, and Mastercard, or online payment platforms such as PayPal or Skrill. The providers are heavily regulated and as a result, they take incredible care to verify that any service they are associated with is legitimate. 

If you’ve found a site to play poker games online but it only supports obscure payment providers or cryptocurrency, you may want to take your time to verify that the site isn’t a fly-by-night operation or scam before you part with your private information or money.

3. They have an offline partner

While there are many trustworthy poker companies that operate exclusively online, one way to ensure that you’re playing on a safe poker platform is if it’s associated with an offline company. For example, BetMGM is part-owned by MGM Resorts International, which adds an additional layer of security to anyone who plays at our site.

4. They use game providers who ensure their software is audited

No amount of poker tournament tips is going to help you win if a poker site, app, or software is rigged. This is why it’s important to find out if and how a poker site’s software is audited. Real poker sites will have this information available should you require it, while unlicensed operations are less likely to take the necessary precautions to ensure their software is secure.

5. You are required to verify your identity

If you play online poker in the USA, safe sites will require you to take steps to verify your identity in order to play for real money with your online poker account. For most virtual poker platforms, you will be required to provide your name, date of birth, social security number, and address. This information will be verified once you’ve uploaded various documents confirming the information. These documents may include a copy of your national ID card, a debit or credit card, utility bill, bank statement, or a void cheque.

6. They have realistic and achievable bonuses

It would be pretty great if you found a virtual poker site that offered you a $10,000 sign-up bonus right? But what if the fine print required you to win $100,000 from its games within a week without losing any games in order to claim it? Suddenly that great bonus doesn’t sound so fantastic. The phrase “if it sounds too good to be true, it probably is” should be something you keep in mind when you think about the various bonuses a poker site offers. Many offers may look amazing at a glance, but when you read the fine print you’ll find that the promotion is not so sweet.

7. You get reasonably quick and helpful replies from their support team

Many fly-by-night poker sites claim to offer support, but these support teams may not exist at all at worst or may be slow and unhelpful at best. One of the ways you can test whether a poker site isn’t just a cash grab is by emailing their support team a question regarding their service and waiting for a response. A company with excellent support will usually have an automated response to let you know that you can expect a reply within 24 to 48 hours. If they don’t get back to you within that time frame, that’s something you should keep in mind as being a possible red flag. If they do eventually get back to you and the response isn’t helpful, this is another indicator that the site may not be for you. If they don’t get back to you at all, then it’s probably a good idea to stay away.

You can also see if they have any live chat support and reach out to their support staff on that. Again, a lack of response or a poor quality one may be indicative of a less than legitimate operation.

8. You find positive feedback on social media

The last suggestion we have to help you decide if a site is trustworthy or not is the feedback you get about the service on social media. Sites like Facebook and Reddit can be invaluable as people who’ve had a poor experience are likely to share their thoughts on these and similar sites so that others don’t make the same mistake. 

However, you should keep in mind that some dishonest companies pay for fake reviews and ratings, which could potentially mislead you. There’s also the worrying trend of “review bombs” in which online mobs may flood a company or product with fake negative reviews for any number of reasons. Ultimately however these fake positive or negative reviews tend to be of extremely poor quality, so keep an eye out for the people who’ve put more thought into their reviews. Also check to see if there is a response to reviews from the site. A company that takes time to reply to reviews, especially the negative ones, is usually above board.

Play online poker safely at BetMGM

If you’re looking for the best online poker sites that you can trust, then it’s time to sign up at BetMGM. Our poker site not only has all the signs of being trustworthy but also has an incredible range of casual and competitive poker options (making it a great place to test your online poker tournament strategy,) as well as different variants for you to play, including Texas Hold’em, Omaha and Seven-Card Stud. 

A BetMGM account will also give you access to our incredible online casino and sportsbook, as well as fantastic bonuses and rewards with our MGM Rewards program. A complete world of gambling excitement is only a few moments away!

Actress Vanessa Hudgens flipping casino chips next to the text "The King of Casinos"
About the Author


Read More

Our BetMGM editors and authors are sports experts with a wealth of knowledge of the sports industry at all levels. Their coverage includes sports news, previews and predictions, fun facts, and betting.

Our BetMGM editors and authors are sports experts with a wealth of knowledge of the sports industry at all levels. Their coverage includes sports news, previews and predictions, fun facts, and betting.