How Casinos Treat High Rollers

min read
a wealthy man wearing sunglasses is sitting at a poker table and pushing a huge pile of poker chips forward in a casino with smoke in the air
BetMGM Aug 07, 2023, 6:05 AM

When it comes to the world of gambling, it’s likely that almost everyone harbors the hope of being a high roller or a “whale.” There is simply nothing like being treated like royalty, whether you play at an online casino or you go to brick-and-mortar casinos. The high roller treatment is the epitome of sophistication and luxurious living. This is the life that casino high rollers enjoy at their gambling venues of choice. 

Defining the High Roller

So, what is a high roller? In a nutshell, this is the daring gambler who bets large amounts of money, time and again. Casinos greatly value these players as they contribute substantially to their revenue. With their willingness to bet significant sums on thrilling games like roulette, baccarat or any other games, the potential payouts for the casino are really huge.

To entice these casino high rollers, casinos pull out all the stops by offering exclusive incentives and promotions. These carefully curated perks aim to make players feel truly valued, encouraging them to continue their gaming adventures and experience the ultimate in luxury. As competition rises in the industry, casinos have also upped their antes to draw in more high rollers and to keep the ones who are already patronizing them. 

This special treatment is specifically for high rollers, but even if you are not one of these high-stakes players and prefer lower or medium bets at the online slots, you can still enjoy the luxurious life, even if only vicariously. Take a look at some of the perks of being a whale on the gambling circuit.

Red Carpet Treatment

Casinos appreciate all their gamblers, but they truly go above and beyond to pamper and cherish their famous high rollers. These players boast an impressive bankroll that sets them apart from the average bettor and they’re not afraid to take mind-boggling risks, placing jaw-droppingly huge bets on the games. So, it’s no wonder casinos shower them with extra-special attention and the red-carpet treatment.

The VIP treatment that high rollers benefit from starts the moment they touch down in their destination city. Chauffeured cars whisk them from the airport to lavish hotel suites reserved exclusively for high rollers. From the finest dining experiences to bottles of rare wine and fabulous gifts, it’s all about making them feel valued. For the high rollers who can’t find the time to shop while hitting the jackpot, casinos ensure private shoppers are always at their service.

Lavish Accommodations

This perk is a favorite among casino visitors. Who wouldn’t love the idea of heading to Las Vegas or Atlantic City and being treated to a complimentary room or suite in addition to exclusive lounges and VIP gaming rooms? 

And here’s a little secret: depending on how much you plan to play, the casino may even handle your traveling arrangements to and from the casino, making the experience even more seamless and stress-free.

Higher Table Limits

As you probably know, in the world of gambling, especially casino games online, there are often limits in place to safeguard both the casino itself and its players. These limits might include withdrawal caps and maximum winning amounts, among other precautions.

For most players who enjoy a fun and casual spin on the jackpot slots once a week, these limits don’t cause much concern. But of course, high rollers are a different league altogether. They could easily surpass the standard weekly deposit limit with just a single transfer and that’s where things get interesting.

Casinos don’t want to lose their valued high rollers to competitors with more lenient limits. So, they get creative and introduce a degree of flexibility to accommodate these VIP players. After all, high rollers mean big business, and casinos are thrilled at the prospect of massive returns!

Convenient Credit Line

Another clever tactic that casinos use to cater to their most valued players is offering them credit. Picture a player with a million dollars to play with but not wanting to carry such a hefty sum of money around. While most players won’t be betting millions, high rollers can effortlessly pour thousands of dollars in cash into the casino during their visit. This is why many casinos that offer table games provide credit options. 

The idea is simple: the wealthier the player, the higher their credit limit. The amount of credit casinos offer varies and typically depends on the player and their relationship with the casino.

Cashback On Losses

The VIP treatment for high rollers isn’t limited to just brick-and-mortar casinos; their online counterparts also know how to cater to their most valued players. While live casinos offer various options to pamper their VIPs, online casinos also make sure to shower their high rollers with exciting rewards and prizes. 

One standout difference between the two lies in their reward programs and bonuses. Casinos often use these incentives as a way to show appreciation to their higher-spending customers, offering rebates on their losses to ensure these valued players stick around and continue to enjoy the games they love. Online casinos rely heavily on the benefits of loyalty programs and bonuses to incentivize their high rollers.

Why Casinos Have Loyalty Programs and Casino Hosts

There is virtually no casino, whether brick-and-mortar or online, that does not have a loyalty program. Loyalty programs are a way of encouraging players to feel comfortable and play more by rewarding them. These rewards can come in the form of cashback, free play, bonuses, comped stays and even dedicated casino hosts for the high rollers. 

Now, casinos use dedicated hosts to ensure that high rollers enjoy their visit, which, in turn, may encourage them to feel free to spend more. Obviously, these do not come because you consistently play a few hundred dollars (that’s where the loyalty programs come in.) Rather, dedicated hosts are assigned to big-time players with big-time money. Casino hosts do everything they can to ensure the high rollers in their care are as comfortable as possible. 

While dedicated hosts are for the super wealthy players, regular but enthusiastic players can still enjoy special attention from the casino through the loyalty programs. 

Get Rolling With BetMGM

To sum up, to a selected few, gaming is more than having fun; it is a luxurious lifestyle that comes with special perks. While you may not receive the same level of red-carpet treatment, you can also feel like a VIP by playing regularly and taking advantage of casino bonuses.

In addition to great perks, BetMGM has a range of games to allow you to play casino games online and keep you excited anytime and anywhere you are. Register and let the excitement take over as you dive into a world of thrilling bets and incredible gaming experiences.

Actress Vanessa Hudgens flipping casino chips next to the text "The King of Casinos"
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Our BetMGM editors and authors are casino experts with a wealth of knowledge of the online casino industry at all levels. Their coverage includes company news, game reviews, how-to instructional articles, strategy guides, and editorials showcasing BetMGM’s superior product and game library.

Our BetMGM editors and authors are casino experts with a wealth of knowledge of the online casino industry at all levels. Their coverage includes company news, game reviews, how-to instructional articles, strategy guides, and editorials showcasing BetMGM’s superior product and game library.